How long does it take to ship my order?

Processing Time:

• Gentle reminder, shipping time does not include processing time.
• The time it takes to fill an order typically takes between 7-14 business days (Monday-Friday). After we ship the package, it is in the hands of USPS/UPS who will be delivering your item at the shipping rate you selected at the checkout.

Shipping: 

• We cannot 100% guarantee any specific delivery dates. Delivery timeline is an estimate and not guaranteed and any delay can occur by the delivery carrier. 
• Once it has been processed, your order will then be shipped. You will receive an email with a tracking number once your package ships.
• Unfortunately at this time, we are unable to ship to P.O. Boxes, APOs and FPOs. We apologize for any inconvenience. 

Shipping Rates

We offer domestic U.S. and international shipping. Shipping rates and carrier options will be shown at checkout.

Duties & Taxes (International Shipping)

If you live internationally (outside the USA) then you may be subject to customs duties and taxes. You will be responsible for paying the required duties & taxes charged by customs upon delivery. Please note that the shipping carrier may not release the package without payment for duties & taxes. Please be aware that delays may be imposed by your country’s customs clearance.

Wrong or Incomplete Address

Please email us at hello@minisonss.com with the word "EDIT" in the subject line as soon as possible. We cannot guarantee that we will be able to edit the address once it's been placed but we will do our best to assist you. Please note, once your order has been fulfilled and shipped, unfortunately we are unable to make any changes to your order, including re-directing to the correct address.

Lost or Stolen Packages

Unfortunately, we are not responsible for items that are lost or stolen. Once we hand off your package to the delivery carrier, its journey is out of our control. If, for some unfortunate reason, your package gets lost, stolen, or cannot be delivered, please contact the delivery carrier for more details or to file a claim. We also recommend checking your property or with your neighbors to help locate the package. That said, we're here to help you out as much as we can! We can provide tracking details, shipping address and so forth. 

Order Status and Tracking

Once your order has been placed, you will receive an order confirmation email. Please allow up to 20 minutes to receive the confirmation email. Your order will be then processed and shipped. A tracking number will be automatically emailed once your order has been packed and picked up by the delivery carrier. If you have not received the order confirmation nor tracking email, please email us at hello@minisonss.com to verify your email address.


If you have any other questions, we will be on hand to help you out at hello@minisonss.com